The Care Certificate

Provided by HL Services

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About the course

The Care Certificate is an identified set of standards that health and social care workers adhere to in their daily working life. Designed with the non-regulated workforce in mind, the Care Certificate gives everyone the confidence that workers have the same introductory skills, knowledge and behaviours to provide compassionate, safe and high quality care and support.

The Care Certificate is based on 15 standards, all of which individuals need to complete in full before they can be awarded their certificate:

  • Understand your role
  • Your personal development
  • Duty of care
  • Equality and diversity
  • Work in a person centred way
  • Communication
  • Privacy and dignity
  • Fluids and nutrition
  • Awareness of mental health, dementia and learning disability
  • Safeguarding adults
  • Safeguarding Children
  • Basic Life Support
  • Health and Safety
  • Handling information
  • Infection prevention and control

Each standard is underpinned by full learning outcomes and assessment criteria.

Who Should Undertake the Care Certificate?

Health Care Assistants, Assistant Practitioners, Care Support Workers and those giving support to clinical roles in the NHS where there is any direct contact with patients. Care Support Workers means Adult Social Care workers giving direct care in residential and nursing homes and hospices, home care workers and domiciliary care staff. These staff are referred to collectively as Healthcare Support Workers (HCSW)/ Adult Social Care Workers (ASCW) in this document. Other rolesmay be included where achievement of allof the standards is possible.As some of these roles would be very different in health and social care it is up to the employer to decide whether the Care Certificate is appropriate. However, to be awarded the Care Certificate the person must meet all of the outcomes and assessment requirementsfor all 15 standards.

The Care Certificate is the shared health and social care training, which must be completed and assessed, before new HCSW/ASCWs can practice without direct supervision. This may be done in a phased approach, as each HCSW/ASCW meets an individual standard their supervisor may allow them to practice with indirect or remote supervision against that standard.

The assessment of the Care Certificate should be as rigorous as the assessment of any formal qualification. Documentation of assessment and evidence of practice is the responsibility of the HCSW/ASCW and their employer. The evidence is to be recorded in the workbooks provided with this course. This document will be used in gathering evidence for the Care Certificate and in terms of portability can be used as evidence when changing roles or moving between employers.

Entry Requirements

Health Care Assistants, Assistant Practitioners, Care Support Workers and those giving support to clinical roles in the NHS where there is any direct contact with patients

Documentation of assessment and evidence of practice is the responsibility of the HCSW/ASCW and their employer. The evidence is to be recorded in the workbooks provided with this course.

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