Restaurant Service & Management Diploma

Provided by New Skills Academy

  • Sector Business & Management
  • Course Type Online
  • Duration 12-15 hours
  • Ref UKFEC16RMD
  • Price Now £59.80 was £299, 80% OFF use code: JOBSTODAY80

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About the course

This comprehensive Restaurant Management diploma will teach you the following:

  • An introduction to the front of house of a restaurant.
  • The role of a restaurant manager in all types of restaurants anywhere in the world.
  • Learn about the different types of restaurant establishments and layouts.
  • Know the importance of excellent customer service within the hospitality industry.
  • Learn how to deal with customer complaints in a calm and effective manner to ensure the client will return again in the future.
  • Know your drinks. Knowing your drinks is imperative as a restaurant manager, along with how to serve them correctly.
  • Get to know your food. The importance of knowing every aspect of the menu, what is in each dish and food allergies.
  • Know the different restaurant licensing laws. This also covers the importance of age verification and what you can accept to verify the age of your clients.
  • Learn various restaurant system checklists. Know what checklists you need, how to put them in place and how to monitor them to ensure the restaurant runs smoothly at all times.
  • Know the health and safety laws associated with a restaurant from front of house to the kitchen, food safety and more.
  • Be up to date with restaurant terminology that you may encounter from time to time.
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To get 80% off the course fee, use code JOBSTODAY80 at the checkout. 

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