ILM Level 2 Certificate in Leadership & Team Skills

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About the course

The ILM Level 2 Certificate in Leadership and Team Skills is specially designed to give practising or aspiring team leaders a solid foundation in their formal development as a team leader.

The Certificate in Leadership and Team Skills qualification builds and broadens the skills and knowledge already gained, using practical techniques in motivating teams, plus planning and monitoring work are explored. You will also explore what it means to maintain a healthy and safe work environment and learn how to lead a team lawfully. Business improvement techniques are studied as is dealing with change in the workplace. Structure of Qualification

To achieve the ILM Level 2 Certificate Leadership and Team Skills, you need a total of 13 credits.

You will gain these credits by studying any of the following units to make up your required 13 credits:

Developing Yourself as a Team Leader (8000-250) 1 credit
Improving the Performance of the Work Team (8000-251) 1 credit
Developing the Work Team (8000-253) 1 credit
Working within Organisational and Legal Guidelines (8000-256) 1 credit
Maintaining a Healthy and Safe Work Environment (8000-260) 1 credit
Briefing the Work Team (8000-264) 1 credit
Understanding Change in the Workplace (8000-259) 2 credits
Planning and Monitoring Work (8000-252) 2 credits
Business Improvement Techniques (8000-267) 2 credits
Solving problems and making decisions (8600-300) 2 credits



Unit Information

Developing Yourself as a Team Leader (8000-250) 1 Credit

In this unit we to look at ways in which you can keep developing your skills and knowledge. The unit is divided into two sections. In the first section we reflect on what a team leader does. In thinking about this we will be thinking about the role, and also the accountability that the team leader has within an organisation. In the second section we are going to think about ways to identify needs for development and then how these needs can be met.



Improving the Performance of the Work Team (8000-251) 1 Credit

In this unit we are going to look at a specific part of the team leader's role - the role of 'motivator'.
Motivation is related to the overall performance of the team, and hence we are not just going to look at motivation - we also look at the wider role of performance management. We think about the ways that a team leader should manage performance, and how the team leader should address any issues of concern in relation to performance. We then look at motivation, and setting objectives. Finally, we look at some specific examples of problems that can occur with performance.
Developing the Work Team (8000-253) 1 Credit

In this unit we look at the nature of the team. A team is made up of a number of people, who typically come from different backgrounds with different skills and experiences. The team leader is responsible for getting that team together and making them operate effectively. The team leader is also responsible for looking after the people in the team, and helping and advising them as necessary. So, we are going to start this unit by thinking about the definition of a team, how it develops and what responsibilities there are in the team. In the second section we will focus more on the development of the team and think about how we can identify and meet training and development needs.



Working within Organisational and Legal Guidelines (8000-256) 1 Credit

It is always important to ensure that all we do in the workplace abides by the law. There are a number of different laws that are relevant to our work - consumer law, company law, health and safety law. In this unit we are concerned with employment law. The area of employment law has grown considerably over recent years, and is an increasingly complex area. Although, it would not be possible for us to cover all that there is in employment law in this unit, we are going to try to understand four important areas of employment law.



Maintaining a Healthy and Safe Work Environment (8000-260) 1 Credit

The focus of this unit is ensuring that employees are healthy and safe at work. However, the scope of this unit does also reach beyond just health and safety. We will also be looking at the 'health' of the environment, and how organisations impact on this. In recent years there has been a growth in the concern that organisations and individuals are damaging the environment. Hence, we will be looking at how this can be reduced.



Briefing the Work Team (8000-264) 1 Credit

In this unit we are going to look at the skills required to give a relatively formal team briefing. We are not going to presume that the briefing is just to the team - we are going to think about others who might want to attend the meeting. We are also going to look at ways to give a presentation within the team briefing - and we are going to consider visual aids that might be used.



Understanding Change in the Workplace (8000-259) 2 Credits

In this unit we are going to focus on this topic of change. We are going to think about the nature of the changes that are constantly happening in our organisations, and we are going to try to understand why those changes happen. We are then going to think about the team leader's role in managing change.



Planning and Monitoring Work (8000-252) 2 Credits

The task of 'getting the job done' is what we focus on this unit. We start the unit by looking at the process of setting objectives and targets and then think about how this is done, and some of the difficulties that can occur with setting targets. We are also going to think about policies and procedures, and how they influence the work that the team does. We then take some time to think about the team. We use the term 'team', but we have to acknowledge that the team is a group of people made up of different skills and abilities, strengths and weaknesses. How do we bring this group together to ensure they can work effectively as a team?



Business Improvement Techniques (8000-267) 2 Credits

In this unit our focus is going to be on this never-ending mission to achieve. We are going to start by looking at issues associated with quality and the need for continuous improvement. In looking at this we are going to be thinking about ways in which the team leader can encourage contributions from the team.



Solving problems and making decisions (8600-300) 2 Credits

Understand how to describe a problem, its nature, scope and impact. Learn how to gather and interpret information that will let you identify possible solutions to a problem. Discover how to make a decision as to the best solution. Consider how to plan the implementation and communication of this decision. Explore monitoring and review techniques that can be used to gauge the effectiveness of a solution.

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