MICROSOFT EXAM 70-685 PRO: WINDOWS 7, ENTERPRISE DESKTOP SUPPORT TECHNICIAN ONLINE TRAINING BY LEAR

Provided by Learning 247

  • Sector IT
  • Course Type Online
  • Duration Part-time
  • Ref LE-MS70685
  • Price £150.00 use code Jobstoday10 to get 10% discount

Enquire about this course

About the course

This course covers the following topics in order to prepare for the exam: Identifying cause of and resolving desktop application issues. Identifying cause of and resolving networking issues. Managing and maintaining systems that run Windows 7 client. Supporting mobile users. Identifying cause of and resolving security issues. 

COURSE OUTLINE„

Chapter 01 Installing, Upgrading, and Migrating to Windows 7
„1.1 Introduction To Exam 685 Windows 7 Enterprise Desktop Support Technician
„1.2 Introduction To Installing Upgrading And Migrating To Windows 7
„1.3 Windows 7 Pre Installation Requirements
„1.4 Installing Windows 7 Part 1
„1.5 Installing Windows 7 Part 2
„1.6 Installing Windows 7 Part 3
„1.7 Overview Of Image Based Installations Part 1
„1.8 Overview Of Image Based Installations Part 2
„1.9 Overview Of Image Based Installations Part 3
„1.10 Configuring Application Compatibility
„1.11 Chapter 1 Summary

Chapter 02 Configuring Disks And Device Drivers
„2.1 Introduction To Configuring Disks And Device Drivers
„2.2 Managing And Maintaining Disks Part 1
„2.3 Managing And Maintaining Disks Part 2
„2.4 Managing And Maintaining Disks Part 3
„2.5 Installing And Configuring Device Drivers
„2.6 Chapter 2 Summary

Chapter 03 Configuring File Access And Printers
„3.1 Introduction To Configuring File Access And Printers
„3.2 Overview Of Authentication And Authorization
„3.3 Managing File Access Part 1
„3.4 Managing File Access Part 2
„3.5 Managing Shared Folders Part 1
„3.6 Managing Shared Folders Part 2
„3.7 Configuring File Compression
„3.8 Managing Printing
„3.9 Chapter 3 Summary

Chapter 04 Indentifying And Resolving Log on Problems
„4.1 Introduction To Indentifying And Resolving Logon Problems
„4.2 Understanding Authentication
„4.3 Managing Computer Accounts
„4.4 Additional Network Services Part 1
„4.5 Additional Network Services Part 2
„4.6 Troubleshooting User Properties
„4.7 Resolving Logon Issues
„4.8 Chapter 4 Summary

Chapter 05 Configuring Network Connectivity
„5.1 Introduction To Configure Network Connectivity
„5.2 Configuring TCPIP Connectivity Part 1
„5.3 Configuring TCPIP Connectivity Part 2
„5.4 Configuring TCPIP Connectivity Part 3
„5.5 Automatic IP Address Allocation
„5.6 Name Resolution
„5.7 Wireless Networking Part 1
„5.8 Wireless Networking Part 2
„5.9 Wireless Networking Part 3
„5.10 Chapter 5 Summary

Chapter 06 Troubleshooting Network Issues
„6.1 Introduction To Troubleshooting Network Issues
„6.2 Troubleshooting Network Connectivity Part 1
„6.3 Troubleshooting Network Connectivity Part 2
„6.4 Troubleshooting Network Connectivity Part 3
„6.5 Troubleshooting Name Resolution Part 1
„6.6 Troubleshooting Name Resolution Part 2
„6.7 Troubleshooting Name Resolution Part 3
„6.8 Troubleshooting Network Printing Part 1
„6.9 Troubleshooting Network Printing Part 2
6.10 Troubleshooting Network Printing Part 3
„6.11 Chapter 6 Summary

Chapter 07 Mobile Computing And Remote Access
„7.1 Introduction To Mobile Computing And Remote Access
„7.2 Configuring Mobile Computer And Device Settings
„7.3 Using Remote Control Tools
„7.4 Configuring And Troubleshooting Remote Access Part 1
„7.5 Configuring And Troubleshooting Remote Access Part 2
7.6 Configuring And Troubleshooting Remote Access Part 3
„7.7 Configuring And Troubleshooting Remote Access Part 4
„7.8 Configuring Branch Cache
„7.9 Chapter 7 Summary

Chapter 08 Securing Windows 7 Desktops
„8.1 IntroductionToSecuringWindows7Desktops
„8.2 OverviewOfSecurityManagement Part1
„8.3 OverviewOfSecurityManagement Part2
„8.4 OverviewOfSecurityManagement Part3
„8.5 UserAccountControl
„8.6 ApplicationRestrictions Part1
„8.7 ApplicationRestrictions Part2
„8.8 ConfiguringTheWindowsFirewall Part1
„8.9 ConfiguringTheWindowsFirewall Part2
8.10 ConfiguringTheWindowsFirewall Part3
„8.11 ConfiguringTheWindowsFirewall Part4
„8.12 SecuringAndTroubleshootingInternetExplorer Part1
„8.13 SecuringAndTroubleshootingInternetExplorer Part2
„8.14 SecuringAndTroubleshootingInternetExplorer Part3
„8.15 SecuringAndTroubleshootingInternetExplorer Part4
„8.16 Chapter8Summary

Chapter 09 Optimizing And Troubleshooting Performance And Reliabilty
„9.1 IntroductionToOptimizingAndTroubleshootingPerformanceAndReliabilty
„9.2 OverviewOfPerformanceAndReliabilityTools Part1
„9.3 OverviewOfPerformanceAndReliabilityTools Part2
„9.4 OptimizingPerformance Part1
„9.5 OptimizingPerformance Part2
„9.6 DealingWithHardwareFailure „
9.7 Chapter9Summary

Chapter 10 Maintaining Windows 7 Desktops
„10.1 IntroductionToMaintainingWindows7Desktops
„10.2 TroubleshootingUtilities Part1
„10.3 TroubleshootingUtilities Part2
„10.4 TroubleshootingUtilities Part3
„10.5 TroubleshootingUtilities Part4
„10.6 BackingUpAndRestoringData
„10.7 UsingSystemRestore
„10.8 ConfiguringWindowsUpdate
„10.9 Chapter10Summary
„10.10 Outro

 

Enquire

Start date Location / delivery
No fixed date Online Book now

Related article

CV Mistakes That Are Sabotaging Your Job Search

Could you be making CV mistakes that are sabotaging your job search? It’s quite possible, and easily fixed, by addressing these common CV mistakes.